Privacy Policy for IT Services
Effective Date: 1/21/2025
Introduction
At IT Services, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the CAN-SPAM Act and applicable laws regarding text messaging. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing address
Payment details (if applicable)
Non-Personal Information
IP address
Browser type
Operating system
Referring URLs
Text Message Information
Your mobile number
Message content
Date, time, and frequency of text interactions
How We Use Your Information
We use the information collected to:
Provide services and support.
Send transactional emails or text messages related to your inquiries, orders, or service updates.
Deliver marketing communications, including promotions, newsletters, and offers (only with your prior consent).
Improve our services and user experience.
Compliance with CAN-SPAM Act
To comply with the CAN-SPAM Act, we:
Do not use false or misleading email subject lines or headers.
Identify marketing messages as advertisements where applicable.
Include our physical mailing address in all commercial communications.
Provide a clear and easy-to-use method for you to opt out of receiving future communications.
Honor opt-out requests promptly (within 10 business days).
Monitor third-party email services for compliance, if applicable.
Opting Out of Emails: You can unsubscribe from our emails by clicking the "unsubscribe" link included at the bottom of any email or by contacting us directly at support@itservicesvt.com
Compliance with Text Messaging Regulations
To ensure compliance with applicable laws and regulations for text messaging, we:
Obtain express consent before sending marketing text messages.
Clearly state the purpose of text communications at the time of consent.
Include instructions on how to opt out of text messages (e.g., replying with "STOP").
Limit the frequency of text communications as per your preferences.
Respond promptly to opt-out requests.
Opting Out of Text Messages: You can opt out of text messages at any time by replying to a text with the word "STOP." For assistance, reply with "HELP" or contact us at support@itservicesvt.com or 802-893-6067.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Despite our best efforts, no security measures are entirely foolproof.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With service providers who assist us in operating our business (e.g., email marketing platforms, payment processors).
To comply with legal obligations or protect our rights and safety.
Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the "Effective Date" updated accordingly.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under applicable laws, please contact us at:
Information Technology Services, llc
PO Box 206, Milton, VT 05468
support@itservicesvt.com
802-893-6067
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.